Contact
ONLINE CUSTOMER ENQUIRIES
LIVE CHAT
Our team of stylists and By Charlotte jewellery experts are available to give you instant jewellery and styling advice via our Live Chat service.
Our Live Chat hours are:
Monday - Friday - 9am to 4pm
Our Live Chat service will be closed during NSW public holiday dates listed here.Due to public holiday closures during the festive season, there may be a delayed responses to your enquiries.
We appreciate your understanding and sincerely apologise for any inconvenience.
START CHAT
If you need further assistance, our team can be contacted via phone or email and are happy to help with any enquiries.
ONLINE CUSTOMER CARE NUMBER
Monday - Friday
9am to 4pm
CAREERS
[email protected]PADDINGTON BOUTIQUE
STORE NUMBER
OPENING HOURS
Monday to Wednesday - 10am to 5pmThursday - 10am to 6pm
Friday - 10am to 5pm
Saturday - 10am to 5pm
Sunday - 10.30am to 4pm
Please not that we will be practicing health and safety measures in store to ensure the well-being of our staff and customers.
For more information, click here.
ADDRESS
By Charlotte43 William Street
Paddington, Sydney
NSW 2021
WHOLESALE
For Australian and New Zealand wholesale enquiries please email us at:
[email protected]
For International wholesale enquiries, please contact Butik Showroom:
[email protected]
[email protected]
For International wholesale enquiries, please contact Butik Showroom:
[email protected]
PRESS
For all media and collaboration requests, please email us at:
[email protected]
[email protected]